Terms & Conditions

After adoption, the rat(s) become the full responsibility of their new owner. This means that once the rats leave Forest City Rats, all future care - including veterinary needs, medical expenses, housing, diet, and overall well-being - is the sole responsibility of the adopter. Forest City Rats is not liable for any health, behavioural, or financial issues that may arise after adoption.

Forest City Rats reserves the right to refuse or cancel any order at any time, for any reason. This includes - but is not limited to - situations where we feel uncomfortable with a buyer, where communication has been unpleasant or disrespectful, or where we feel the placement may not be in the best interest of our animals. All cancellations made by Forest City Rats will be refunded in full to the original method of payment.

Return Policicy

All rat sales are final, and no refunds are offered, including if an adopter changes their mind, decides to cancel, or can no longer proceed with the adoption for any reason.

While Forest City Rats may be able to accept owner surrenders at times, this is done at our discretion and does not constitute a refund or credit toward future purchases.

Purchasing Policicy

Pickup is by arranged date and time only. No surprise visits, please! We will be in touch with you via email following your order completion (be sure to check your junk/spam folders).

Purchased rat(s) must be picked up within 10 days (unless you have selected delivery).

Please bring along a RAT-SUITABLE box or carrier for pickup. Forest City Rats does not have extra carriers on hand.

No accessories or cages are included with the purchase of our rats. Please ensure you are set up for successful rat ownership before pick up.

We operate a CLOSED-DOOR rattery to ensure the safety and well-being of all pets and individuals in the household. Meaning, we do not allow anyone inside our home. Rats must be selected out and paid for in advance, as we do not offer meet-and-greet appointments.

When you arrive, please come to the front door with your carrier ready - no need to message us that you have arrived.